REFUND POLICY

Do You Offer Refunds?

Yes, we offer refunds in the event that an item is received damaged or if there was an error by our packing staff (e.g., the product received does not match the product you ordered).

  • Shipping Fees: Please note that original shipping and handling charges are non-refundable.

  • Processing Time: The minimum period for processing a refund is 7–10 working days after we receive and inspect the returned item.

Returns: Sale & Discounted Products

Exchanges or returns for items purchased during a SALE or on discounted products are ONLY applicable if an error was made by our packing team and the product received does not match your original order.

Non-Returnable Scenarios

There are certain situations where we are unable to support returns or exchanges. These include, but are not limited to:

  • An exchange request is made outside the specified 7-day time frame.

  • The product is damaged due to use or wear and tear.

  • The product has been tampered with or altered.

  • The product was washed (please refer to the care instructions provided).

Contact Us

For any further queries regarding our refund or exchange process, please reach out to us:

  • Phone: 0329-6333394

  • Email: bambikidsclothings@gmail.com